Buena Vida Policies

Shipping Policy

Due to extremely high demand of Hemp Derived products, please allow 24- 48 business hours fulfillment time before shipping.

We offer one (1) flat rate shipping method through our partner’s shipping method of choice. Buena Vida Rate, (Standard 3–5 day shipping). Ask your customer support representative for details. Buena Vida Wellness cannot be held responsible for any package lost in transit. We have a refund/return policy posted below for more details.

 

We do not ship to any state in the U.S. that prohibits the sale of CBD.

To know if your state qualifies, refer to your state’s local laws.

Return Policy

Buena Vida Return Policy

Thank you for shopping with Buena Vida!
We are sorry you're not satisfied with your purchase, however, we're here to make it right. 

Unused factory sealed items may be returned for a full refund for up to 15 days from the date of the original purchase.
We cannot refund opened merchandise. However, we are Buena Vida for a Better Life and may negotiate an exchange or 
discount on your next purchase.

To start your return (In Person or Online Order),
1) Head on over to our contact us page and open a support ticket with our fulfillment team

2) Your representative will advise you to bring the damaged or unsatisfactory product into
the Buena Vida Wellness Store at the Sunland Park Mall so we can get you on the path to a Better Life.

3) We will stay in touch throughout the return process and once we have your replacement, we will give you a call and
let you know that your product is ready for pick up.

To Start Your Return (Online Via Mail),
1)  Head on over to our ‘contact us’ page and open a support ticket with our fulfillment team and let them know you want
to proceed with receiving your refund through the mail.

2) Your representative will advise you on how to mail the damaged or unsatisfactory product to
the Buena Vida Wellness Store at the Sunland Park Mall so we can get you on the path to a Better Life. 

3) We will stay in touch throughout the return process and once we have your replacement, we will give you a call to let you know
that your product replacement is on it’s way.

To start your return (In Person or Online Order [Credit/Debit Refund]),

   You may choose to receive your money back for your purchase, we understand. Only Credit and Debit cards are elegible for refund. No cash refunds.

1)Head on over to our ‘contact us’ page and open a support ticket with our fulfillment team and let them know that you’d like a
Credit/Debit Card Refund.

2) Your representative will advise you to bring the damaged or unsatisfactory product into
the Buena Vida Wellness Store at the Sunland Park Mall so we can get you on the path to a Better Life.

3) Once we have the product (Damaged or Unsatisfactory) we will issue the refund right then and there. (May take 3-5 business days to reflect on your bank account)

Terms and Conditions

Buena Vida Terms and Conditions

IMPORTANT! THESE TERMS OF SERVICE GOVERN YOUR USE OF THIS SITE, WHICH IS PROVIDED BY BUENA VIDA WELLNESS,  (referred to as “US,” “WE,” or “OUR” below). BY ACCESSING THIS SITE, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS OF SERVICE. THESE TERMS OF SERVICE ARE SUBJECT TO CHANGE BY US AT ANY TIME IN ITS DISCRETION. YOUR USE OF THIS SITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE TERMS OF SERVICE REGULARLY.

 

YOU MUST BE EIGHTEEN (21) YEARS OF AGE OR OLDER TO ACCESS THIS SITE AND/OR PURCHASE PRODUCT. IF YOU ARE UNDER TWENTY-ONE YEARS OF AGE, YOU ARE NOT PERMITTED TO ACCESS THIS SITE FOR ANY REASON AND YOU MUST EXIT THIS SITE IMMEDIATELY. ASK YOUR PARENT OR GUARDIAN TO ACCESS THIS SITE FOR YOU.

 

YOU MUST BE OF LEGAL AGE REQUIRED BY THE STATE OR PROVINCE YOU ARE IN TO PURCHASE OUR PRODUCTS. IT IS YOUR RESPONSIBILITY TO KNOW WHETHER YOU ARE LEGALLY ABLE TO PURCHASE OUR PRODUCTS.

 

To access this site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this site that all the information you provide on this site will be your correct, current, and complete information. If our Company believes the information you provide is not correct, current, or complete or is an impersonation of someone else, we have the right to refuse you access to this site or any of its resources, to terminate or suspend your access at any time, and delete any comments you have posted, all without prior notice.

 

IF YOU ARE NOT WILLING TO BE BOUND BY THESE TERMS OF SERVICE, INCLUDING ALL LIMITATIONS CONTAINED HEREIN, YOU MAY NOT ACCESS OR USE THIS SITE. Your use of this site, purchase or use of any of our products constitutes your agreement to these Terms of Service.

 

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States for domestic customers.

 

Buena Vida Wellness

750 Sunland Park Dr, El Paso, TX 79912

United States

US Phone contact: +1 (915) 221-2400

 

 

TAXES

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Buena Vida Wellness or Buena Vida Wellness holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

This site is not intended to provide medical advice, diagnosis or treatment. The products, information, services and other content provided on and through this Site, including information that may be provided on the Site directly or via linking to third-party sites by a healthcare or nutrition professional, are provided for informational purposes only. Please consult with your physician or other healthcare professional (collectively, “Healthcare Professional”) regarding any medical or health-related diagnosis or treatment options.

 

The information provided on this Site and Linked Sites (as defined), including information relating to medical and health conditions, products and treatments, is often provided in summary or aggregate form. Again, it is not intended as a substitute for advice from your Healthcare Professional, or any information contained on or in any product label or packaging.

 

You should not use the information or services on this Site for diagnosis or treatment of any health issue or for prescription of any medication or other treatment. You should always consult with your Healthcare Professional, and carefully read all information provided by the manufacturer of a product and on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product, before starting any diet or exercise program or before adopting any treatment for a health problem. Each person is different, and the way you react to a particular product may be significantly different from the way other people react to such product. You should also consult your Healthcare Professional regarding any interactions between any medication you are currently taking and nutritional supplements.

 

Information and statements regarding CBD, CBD oil, CBD Vapor or any other derivative of CBD have not been evaluated by the FDA and are not intended to diagnose, treat, cure or prevent any disease.

 

If you are pregnant, or think you may be pregnant, consult your healthcare professional before using our products.

 

Drug Testing

 

All full spectrum hemp products (CBD) contain amounts of naturally occurring THC.  Using any form of hemp product may effect your ability to pass a drug test.  If failing a drug test is detrimental to your occupation or lifestyle, do not use hemp products.

 

Buena Vida Wellness makes no representation regarding how the use of CBD products will effect or alter the results of any drug test. Buena Vida Wellness takes no responsibility for the results of any test or damages incurred by you due to those results.  You should consult the manufacturer, testing lab, and administrator of the test for more information regarding the effects of CBD products on the test result.  If failing a drug test is detrimental to your occupation or lifestyle, do not use CBD.

Privacy Policy

Buena Vida Privacy Policy

Welcome to our Privacy Policy Your privacy is critically important to us.

Buena Vida Wellness is located at:
750 Sunland Park Dr, El Paso, TX 79912
United States
EU Phone contact: +1 (915) 221-2400

It is Buena Vida Wellness’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to https://www.buenavidawellness.com/ (hereinafter, “us”, “we”, or “https://www.buenavidawellness.com/”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.
This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

– Website Visitors
Like most website operators, Buena Vida Wellness collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Buena Vida’s purpose in collecting non-personally identifying information is to better understand how Buena Vida Wellness’s visitors use its website. From time to time, Buena Vida Wellness may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
Buena Vida Wellness also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://www.buenavidawellness.com/ blog posts. Buena Vida Wellness only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

– Gathering of Personally-Identifying Information
Certain visitors to Buena Vida Wellness websites choose to interact with Buena Vida Wellness in ways that require Buena Vida Wellness to gather personally-identifying information. The amount and type of information that Buena Vida Wellness gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://www.buenavidawellness.com/ to provide a username and email address.

– Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

– Links To External Sites
Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

– Aggregated Statistics
Buena Vida Wellness may collect statistics about the behavior of visitors to its website. Buena Vida Wellness may display this information publicly or provide it to others. However, Buena Vida Wellness does not disclose your personally-identifying information.

– Affiliate Disclosure
This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.

– Cookies
To enrich and perfect your online experience, Buena Vida Wellness uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Buena Vida Wellness uses cookies to help Buena Vida Wellness identify and track visitors, their usage of https://www.buenavidawellness.com/, and their website access preferences. Buena Vida Wellness visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Buena Vida Wellness websites, with the drawback that certain features of Buena Vida Wellness websites may not function properly without the aid of cookies.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Buena Vida Wellness use of cookies.

– E-commerce
Those who engage in transactions with Buena Vida Wellness – by purchasing Buena Vida Wellness services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Buena Vida Wellness collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Buena Vida Wellness. Buena Vida Wellness does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes
Although most changes are likely to be minor, Buena Vida Wellness may change its Privacy Policy from time to time, and in Buena Vida Wellness sole discretion. Buena Vida Wellness encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.


– Credit & Contact Information
This privacy policy was created at https://termsandconditionstemplate.com/privacy-policy-generator/. If you have any questions about this Privacy Policy, please contact us via or phone.